Privacy Policy

Last updated: February 2025

This Privacy Policy outlines how N M Design and Consulting Limited ("we," "us," or "our") collects, stores, and processes personal data when you use our website and services.

Who We Are

We are N M Design and Consulting Limited, a UK-based consulting business operated by Neil Mosley. We take your privacy seriously and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Personal Data We Collect

We collect the following types of personal information:

1. Newsletter Sign-Up

When you subscribe to our newsletter, we collect:

  • First Name

  • Last Name

  • Email Address

Your email address remains in our system until you unsubscribe. Unsubscribed contacts remain visible within our system, but they do not receive further emails. If you would like your data permanently deleted, please contact us via our Contact Form.

2. Contact Form Submissions

When you use our contact form, we collect:

  • First Name

  • Last Name

  • Email Address

  • Subject

  • Message

This information is sent directly to our email inbox and stored indefinitely unless you request deletion.

3. Website Analytics

We use Google Analytics to collect anonymised data about website usage, including:

  • Pages visited

  • Time spent on the site

  • IP addresses (visible in our activity logs)

We do not track personally identifiable browsing activity. Google Analytics uses cookies, which you can disable in your browser settings.

How We Use Your Data

We use your data for the following purposes:

  • To send you our newsletter (if you have signed up)

  • To respond to your contact form inquiries

  • To analyse website performance and improve user experience

We do not sell, share, or use your data for third-party marketing or advertising purposes.

Data Retention

We retain personal data for the following periods:

  • Newsletter emails: Stored until you unsubscribe; unsubscribed emails remain in our system unless you request full deletion.

  • Contact form inquiries: Stored indefinitely unless you request removal.

  • Website analytics data: Stored by Google Analytics according to their retention policies.

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data and request a copy.

  • Correct inaccurate or incomplete data.

  • Request deletion of your data (subject to legal obligations).

  • Object to or restrict processing of your data.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have mishandled your data: ICO Website or call 0303 123 1113.

We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Cookies & Tracking

We use cookies to improve user experience and track website performance. These may include third-party cookies from Google Analytics. You can manage or disable cookies in your browser settings.

For more details, see our Cookie Policy.

Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. Significant changes will be communicated via a website notice.

For any privacy-related inquiries, please contact us via our Contact Form.